How Matukiohub Works
A clear guide for event organizers and ticket buyers.
For Event Organizers
- Contact MatukioHub to register as a company or individual.
- Receive login credentials via email.
- Log in and create events, including metadata like category, ticket types, discounts
- Make sure to upload an event banner image 680x680 px for consistency.
- Fell free to contact matukiohub support to arrange for your eevent to appear at promotional slider
- Submit your event for admin approval — once approved, it appears for buyers to see
and purchase tickets.
- Keep monitoring ticket sales with the help of MatukioHub support.
- Verify tickets at the entrances by scanning QR codes on tickets.
For Ticket Buyers
- Visit the ticket marketplace and choose the event you want to attend.
- Select ticket types and quantities for each.
- Choose either Quick Buy for instant checkout, or Add to
Cart to adjust your selections before purchase.
- Fill out the checkout form, confirm contact details, and select your preferred
payment method.
- Confirm your payment when prompted.
- Upon successful payment, tickets are emailed as attachments and you are redirected
to a thank-you page.
- You can resend tickets from the thank-you page if needed.
- Show your ticket at the event entrance for scanning.
- Cancel your ticket according to the organizer’s policy.
- Contact customer support for any issues or questions.
