Kampala, Uganda support@matukiohub.com
Privacy Policy/ Terms of Use/ Sales and Refunds

Frequently Asked Questions

Got a question? We’ve got the answers.

Your ticket will be emailed to you immediately after payment. You can also resend it from our Thank you page that you see after successful payment.

No — just show your QR code on your phone at the entrance. Printing is optional.

Yes, if give your ticket to anyone and they checkout. It is considered a Ticket Transfer so guard your tickets well and avoid unwanted “Transfers.”

You’ll receive an email or WhatsApp update with refund or rebooking options.

Reach us at support@matukiohub.com or via the Help Center.

About Us

MatukioHub is your trusted partner for discovering, hosting, and attending events across Uganda and beyond. We provide a seamless platform for event organizers to sell tickets, manage attendees, and grow their events — while giving ticket buyers a safe and convenient way to book experiences. From concerts and sports to conferences and festivals, we connect people to moments that matter.

Payment Accepted
Mobile money & Visa Cards

Why People Like us!

  • Events that connect you to what matters most.
  • Easy and safe ticketing, no queues, no stress.
  • Verified event organizers you can trust.
  • Exciting local and regional experiences at your fingertips.
  • A growing community that celebrates creativity and connection.

Quick Links

Privacy Policy Terms & Condition Return Policy FAQs & Help

Contact Us

Have a question or need help? We're here for you.

Address: Kampala, Uganda (with regional support online)

Email: support@matukiohub.com

Phone/WhatsApp: +256 758 602 867

Matukiohub, All right reserved.